I had an issue with the product. I reached out to customer service, and got this resolved. They were definitely willing to work with me on finding a reasonable solution. They met customer satisfaction to the fullest.
I have a carpeted apartment and it's not needed. Otherwise this product is amazing!
It has been really nice have a treadmill at home
Upgraded from the walking pad with no handles. I'm older so the handles are a must for balance issues. LOVE THIS ONE!!✌️