Nice treadmill. The belt moves a lot. I'm still working on how to get that to stay where it needs to be. Son did complain that the belt jumped forward while he was running but I have not experienced that myself.
I ordered a replacement remote control. It took almost two months to get it. However, Customer Service did give me a $10 refund for my inconvenience. I would suggest that Customer Service be more informative regarding any delays in delivery. In two phone calls to the company, they never gave me any information regarding the delay. I love the thread mill; it works great.
Friend gave strong rec, so I got one.
I love to walk, and hate cold weather so this treadmill works so well for me
The pad arrived when expected and was easy enough to set up. I don't love that it requires an app just to be able to turn it on, especially when it comes with a remote. Why can't the remote work to turn on the pad? My only other complaint is that the beeping for turning it on or changing the speed is obnoxiously loud. I cannot use this pad in the morning without risking waking up my household.
When you order it, you're not told you'll need to download an app on your phone to turn it on. This can be a little discouraging for non techy older people.