Rental Models at a Glance

The product page, cart, checkout, order confirmation, and any written rental offer are the “Order-Specific Terms.” If an Order-Specific Term lawfully provides more favorable terms to you, the more favorable term applies.

1. Order-specific rental terms

2. Eligibility and permitted use

You must be at least 18 years old, legally capable of entering a contract, and located at an eligible delivery address in the contiguous United States. The equipment is for personal, family, or household use only and may not be rented for resale, subleased, transferred, pledged, used commercially, or moved outside the United States without DeerRun’s written consent.

You must provide accurate account, delivery, billing, and contact information and keep that information current while the rental is active.

3. Rental term, charges, and renewal

Automatic-Renewal plans. If the selected plan is clearly identified as Automatic Renewal, you expressly authorize DeerRun and its payment processors to charge your selected payment method at the amount and frequency disclosed before checkout until you cancel. DeerRun will provide all notices, acknowledgments, cancellation methods, and renewed consent required by applicable law.

Manual-Renewal plans. If the selected plan is identified as Manual Renewal, the rental does not renew automatically. DeerRun will not treat your silence, continued possession, or failure to return the equipment as consent to a new rental charge. To renew, you must affirmatively return to the applicable rental page and complete a new rental order. A renewal is effective only after DeerRun accepts the new order and payment is successfully authorized.

Any new manual-renewal order applies to continued lawful possession of the same rented unit unless DeerRun expressly agrees otherwise. A manual-renewal order does not entitle you to an additional unit.

4. Delivery, acceptance, and equipment identification

DeerRun will ship the rented equipment identified in your order to the approved delivery address. Estimated processing and delivery times are described in DeerRun’s Shipping Policy.

Promptly after delivery, inspect the equipment and packaging. Report visible shipping damage, missing parts, an incorrect item, or a material defect to support@deerruntreadmill.com as soon as reasonably possible and include your order number and reasonable supporting information.

The equipment may be identified by product, order number, serial number, asset tag, or other identifier. You may not remove, conceal, alter, or destroy any serial number, label, or ownership marking.

5. Ownership; no rent-to-own or purchase credit

The equipment remains DeerRun property at all times. This Rental Agreement does not transfer title and is not a rent-to-own contract, installment sale, credit sale, or financing agreement. Rental payments compensate DeerRun for temporary possession and use and are not credited toward the retail purchase price unless DeerRun separately offers a written purchase option.

6. Customer care and safe use

You are responsible for reasonable care of the equipment while it is in your possession. You agree to:

• follow the owner’s manual, warnings, weight limits, assembly instructions, and maintenance directions;
• use the equipment indoors, on a stable surface, and only for its intended purpose;
• keep the equipment dry, clean, and protected from misuse, pets, unauthorized repairs, and avoidable damage;
• stop using the equipment and contact DeerRun if it appears unsafe or materially defective; and
• not modify, disassemble, or repair the equipment except as DeerRun expressly authorizes in writing.

Normal wear from ordinary, careful use is not customer-caused damage. Nothing in this Rental Agreement limits a non-waivable warranty or consumer right available under applicable law.

7. Automatic-renewal cancellation

This section applies only to Automatic-Renewal plans. You may cancel future automatic renewals using the online subscription-management method made available through your DeerRun/Shopify customer account or automated subscription email, or by contacting DeerRun at support@deerruntreadmill.com or 888-589-0777. DeerRun will provide an online cancellation method where required by applicable law.

To avoid the next recurring charge, submit cancellation before the next scheduled billing date shown in your account or applicable notice. Cancellation stops future automatic billing but does not itself return the equipment or transfer ownership.

8. Return procedure

Unless your Order-Specific Terms state a different deadline, if you will not continue the rental you must tender the equipment to DeerRun’s designated carrier within 7 calendar days after the paid rental period ends. Contact support@deerruntreadmill.com and provide your order number so DeerRun can provide return instructions and, where applicable, an RMA, shipping label, or carrier instructions.

Do not send equipment to a DeerRun warehouse without authorization. Return the equipment, power cord, remote control if supplied, safety key, manuals, and all originally supplied components. Use the original packaging where reasonably available or packaging that provides equivalent protection. Keep your carrier receipt and tracking information until DeerRun confirms receipt.

For a voluntary return, you are responsible for return shipping and any carrier charge disclosed in the applicable offer or return instructions, unless DeerRun states otherwise. If DeerRun confirms that the equipment arrived defective, materially damaged in transit, or incorrect, DeerRun will provide return arrangements at its expense to the extent required by applicable law.

9. Late return, holdover use, and grace period

A Manual-Renewal rental does not become a new rental merely because you keep the equipment after the paid rental period. Continued possession after the return deadline is an unauthorized holdover unless DeerRun has accepted a new rental order or granted a written extension.

Actual amounts are order-specific. Rental prices, rental periods, replacement values, taxes, and any product-specific charges may vary. The amounts and periods shown on the applicable product page, at checkout, and in your order confirmation control for your rental. Any numerical example in this Agreement is illustrative only and does not change your Order-Specific Terms.

Declared Replacement Value. Each rental offer will disclose a specific replacement value for the rented unit before checkout and/or in the Order-Specific Terms or order confirmation. The amount may vary by model, variant, condition, and rental offer. This value is the maximum equipment-value amount DeerRun may seek for persistent non-return, loss, theft, destruction, or irreparable damage, except where applicable law requires a lower amount or permits recovery of separate actual costs.

No automatic renewal charge for Manual Renewal. A Manual-Renewal rental will not automatically renew merely because you keep the equipment. Unless you separately and expressly authorize a post-default payment method in a legally sufficient manner, overdue, damage, replacement, shipping, or recovery amounts will be separately invoiced and will not be treated as a renewal charge. Continued possession does not create a new rental term.

Payment deadline for default invoices. Unless a different deadline is required by applicable law or stated on the invoice, any valid invoice for late-return charges, damage, missing components, replacement value, shipping, or lawful recovery costs is due within 10 calendar days after the invoice is sent to the email address associated with the rental order. Failure to pay a valid undisputed amount when due constitutes a continuing default under this Agreement.

Not a punitive penalty. The amounts above are intended to reasonably compensate DeerRun for loss of use, administrative and recovery burden, and loss or damage to the equipment. To the extent applicable law requires a lower amount, the amount will be reduced accordingly. DeerRun will not obtain duplicate recovery for the same loss.

10. Loss, theft, damage, and unreturned equipment

You must promptly notify DeerRun if the equipment is lost, stolen, destroyed, or materially damaged. A police report may be requested for theft where reasonable and lawful.

To the extent permitted by law, you may be responsible for reasonable repair costs for damage beyond normal wear, replacement cost for missing components, or the reasonable replacement value of equipment that is lost, stolen, destroyed, materially altered, or remains unreturned after written demand and a reasonable opportunity to return it.

11. Default, invoices, and collection

You are in default if, after any applicable grace period, you fail to return the equipment when required, fail to pay an authorized amount when due, materially misuse or transfer the equipment, or otherwise materially breach this Rental Agreement.

DeerRun may provide written notice of default, demand immediate return of the equipment, issue an invoice for lawful unpaid amounts or documented losses, suspend eligibility for future rentals, and pursue remedies available under applicable law. If a valid undisputed invoice remains unpaid after its due date, DeerRun may refer the account to a lawful third-party collection agency, seek recovery of the equipment, pursue a civil or small-claims action where appropriate, or use other lawful remedies. Any collection, court, carrier, retrieval, or recovery cost sought from you will be limited to amounts permitted by applicable law and reasonably caused by the default.

Enforcement of disclosed charges. DeerRun may enforce the holdover, damage, replacement-value, shipping, and recovery charges expressly disclosed in this Agreement and the Order-Specific Terms, but only to the extent permitted by applicable law. Failure to return equipment is not converted into an automatic renewal. These remedies are cumulative only to the extent they compensate distinct losses and do not result in duplicate recovery.

12. Refunds

Rental charges for a rental period that has begun are not prorated or refunded merely because you stop using the equipment or return it before the period ends, except where required by law, where DeerRun agrees otherwise in writing, or where the equipment is confirmed defective and an applicable remedy requires a refund.

Refunds approved by DeerRun are issued to the original payment method. Financial institutions may require additional processing time after DeerRun initiates a refund.

13. Taxes and shipping charges

You are responsible for applicable sales, use, rental, or similar taxes and for charges clearly disclosed at checkout or during an authorized return. Initial delivery charges, if any, will be shown at checkout. Return shipping for a voluntary return is your responsibility as described above.

14. Electronic records and communications

You consent to receive this Rental Agreement, receipts, legally required renewal notices for Automatic-Renewal plans, material-change notices, return instructions, default notices, and related communications electronically at the email address associated with your order. You may retain this Agreement by printing or saving it.

Your clicking “Pay now,” order submission, account authentication, or other electronic action indicating assent constitutes your electronic signature to the extent permitted by applicable law. DeerRun may retain records of the version accepted, date and time, order number, and acceptance status.

15. Privacy

DeerRun handles personal information in accordance with its Privacy Policy. Information may be shared with Shopify, payment processors, carriers, warehouses, support providers, fraud-prevention providers, and other service providers as reasonably necessary to administer the rental, process authorized payments, deliver and recover equipment, prevent fraud, and comply with law.

16. Changes to this Rental Agreement

The version accepted at checkout governs your existing rental unless a change is required by law or you affirmatively agree to a material amendment. DeerRun may update terms prospectively for new rentals. For a material change affecting an active rental, DeerRun will provide notice and obtain any consent required by applicable law before the change takes effect.

17. Relationship to general terms; consumer rights

DeerRun’s Terms of Service applies to website use and other general matters. This Rental Agreement controls with respect to rental-specific billing, ownership, possession, cancellation, renewal, return obligations, and default remedies. No provision waives a right or remedy that cannot lawfully be waived under federal, state, or local law.

18. Governing law and disputes

To the extent permitted by applicable law, this Agreement is governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Mandatory consumer-protection rights of your state of residence are not waived.

Any dispute may be brought in a court with lawful jurisdiction. Any venue, arbitration, class-action waiver, or similar dispute term contained in DeerRun’s Terms of Service applies only to the extent enforceable under applicable law.

19. Contact us

20. Customer acknowledgment

By clicking “Pay now” and submitting your rental order, you acknowledge that:

• you are entering a rental arrangement and do not own the equipment;
• the product page and checkout identify whether your rental is Automatic Renewal or Manual Renewal;
• an Automatic-Renewal plan may charge the authorized payment method at the disclosed amount and frequency until cancellation, subject to applicable law;
• a Manual-Renewal plan does not automatically renew or automatically charge you for a new rental period;
• to continue a Manual-Renewal rental, you must affirmatively place and pay for a new rental order;
• if you do not continue the rental, you must timely return the equipment using DeerRun’s authorized return process;
• late or unreturned equipment may result in reasonable lawful charges and recovery remedies, but does not itself create an automatic renewal; and
• you have received or can retain a copy of this Rental Agreement.