I ordered the treadmill with the understanding it would be delivered in 2-4 business days. I did not receive it until approximately three weeks after ordering and tracking/updates required a phone call by me when a simple email notification should have been expected. The operator I spoke to was polite and said it was back-ordered and would be shipping in several days. That aside, the treadmill seems to be of excellent quality and I have used it several times daily since it arrived and am impressed with the construction and low noise level. I would order again but hope Deerrun works on communication with customers if there is a delay. Also, the tracking through the Shop app was essentially useless for me.
We had to call the assistance number as we couldn't figure out how to make it work. You have to download the app. for this first then it will work, not a good feature. We are retired and it took calling the tech support to learn we had to start with the app. We quickly deleted the app. after though as we were getting texts from people every couple of minutes. Other than the ridiculous app. we like so far. We are both retired, in our 70s, the hand holds are a must for us. It seems to work well though, other than that app!
I am very happy so far with the overall makeup of the design it is so compact and easy to fold down and push away . I am not as happy with PitPat , it seems to stop when I change goals . I just want a screen on the app just for the basics There probably is I just cant navigate it .I need to explore it more
I have been seeing ads on this product but it was just a little above my spending. When I seen that it was on sale I bought it. I am totally loving it. It is quite and runs smoothly. Don't really notice it Incline or decline except in my legs. I have recommended this to friends and family.
I was looking for something small and semi portable without taking up a lot and this has checked off the boxes. I’ve only used it for a week and so far I’m enjoying it.