I had some issues with the shipping of the walking pad, and the support team was prompt in helping me resolve the issue. They were very understanding and kind which is what anyone would hope for in a support team!
this seems to be a high qualty tread mill. Very smooth operateing and very low noise level.
What I noticed:
The treadmill came very well packaged. It's also very heavy, and I really should have had a helper. The weight is from its strong construction, so I can't say it's a bad thing. However, moving it would have been much simpler with 2 wheels at one end that are disengaged when it lays down, especially since it's advertised as something you can fold up and put away. It's a great home treadmill in size and quality.
Love my treadmill, easy to set up and easy to run love the safety features. Recommend to anyone!
I needed a treadmill because I like to walk and I also live in a very cold place in the winter. Now I can keep on my weight loss journey of 10,000 steps a day no matter what the weather is outside!